Terms of Service

Welcome to Creovara. These Terms of Service explain how visitors and clients may use our website, book discovery calls, and engage with our AI advisory and implementation services.

Welcome to Creovara (the "Site"). These Terms of Service ("Terms") govern your access to and use of the Site, including any content, features, services, consultations, digital materials, or AI-related advisory services provided by Creovara ("we," "us," or "our").

By accessing the Site, booking a call, submitting an enquiry, or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Site or engaging our services.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you are at least 18 years of age or have the legal authority to agree to these Terms. If you are using the Site on behalf of a business or organisation, you confirm that you have authority to act on behalf of that business or organisation.

2. Services

Creovara provides practical AI advisory, discovery, planning, and implementation support to help businesses identify opportunities, improve workflows, and build AI-powered systems.

Our services may include AI opportunity discovery calls, business workflow reviews, AI roadmap recommendations, pilot planning, AI system design, implementation support, process improvement, and automation advice.

Any specific scope, timeline, deliverables, pricing, or commercial terms will be agreed separately before paid work begins.

3. Free Discovery Calls

We may offer a free 15-minute discovery call to understand your business needs and identify potential AI opportunities.

The free discovery call is intended as an initial conversation only. It does not include a full business assessment, technical audit, detailed implementation plan, or guaranteed outcome unless otherwise agreed in writing.

4. Advice and Recommendations

Any advice, recommendations, or suggested tools provided by Creovara are based on the information available to us at the time. You remain responsible for deciding whether to proceed with any recommendation, tool, workflow change, or implementation.

We do not guarantee that any AI solution, automation, system, or recommendation will produce a specific financial, operational, or commercial result.

5. Payments

Where paid services are agreed, pricing, payment terms, and deliverables will be confirmed before work begins. Payment may be processed through a third-party payment provider or via invoice.

By proceeding with a paid service, you agree to pay the agreed amount in accordance with the payment terms provided.

6. Client Responsibilities

To help us deliver services effectively, you agree to provide accurate, complete, and timely information where required. This may include details about your business processes, workflows, tools, systems, data sources, or desired outcomes.

You are responsible for ensuring that any information, files, or data you provide to us can lawfully be shared for the purpose of the engagement.

7. AI Tools and Third-Party Platforms

Some services may involve the use of third-party AI tools, automation platforms, software, or applications. These third-party services may have their own terms, privacy policies, pricing, limitations, or availability.

Creovara is not responsible for outages, changes, errors, pricing updates, or decisions made by third-party providers.

8. Intellectual Property

Unless otherwise agreed in writing, all content, materials, frameworks, templates, recommendations, website copy, and methodology provided by Creovara remain our intellectual property.

You may use deliverables provided to you for your own internal business purposes. You may not resell, redistribute, copy, or commercially exploit our materials without our written consent.

9. Confidentiality

We respect the confidentiality of information you share with us during enquiries, discovery calls, or service delivery. We will not knowingly disclose confidential business information to third parties unless required to deliver the agreed services, comply with the law, or with your permission.

10. Prohibited Uses

You agree not to use the Site or our services for unlawful purposes, interfere with the security or operation of the Site, copy or redistribute our materials without permission, provide false or misleading information, or use our services to create harmful, deceptive, discriminatory, or unlawful AI systems.

11. Limitation of Liability

To the fullest extent permitted by law, Creovara will not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Site, reliance on our advice, or engagement of our services.

Where liability cannot be excluded by law, our liability will be limited to the amount paid by you for the relevant service.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page. Your continued use of the Site or our services after changes are posted means you accept the updated Terms.

13. Contact Us

For any questions or concerns about these Terms, please contact us at:

Creovara

Email: hello@creovara.com